Frequently Asked Question

Check Ticket Status Using User Account

Another way to check the status of a ticket is to log in directly to the system to access all of your tickets. In order to do this, you will need to create a user account by clicking on register for an account.
Once you have completed the registration process, you will need to follow the email link that you receive to confirm the account.
To login, simply visit the main portal for the help desk and enter the credentials that you registered with.
The benefit of creating a user account is that all tickets associated with your account will be listed in the ticket queue.